Tina and Grace of BPI-Imus Market Branch (Cavite, Philippines)
Posted on Tuesday, 16 August 2016
Tina and Grace of
BPI-Imus Market Branch
By Apolinario Villalobos
The smiling ladies of the Bank of the
Philippine Islands-Imus Market Branch continue to impress me, the latest being,
Tina (Cristina Biongko) and Grace Haguring. Both diminutive Tina and Grace can
also make a first-time client of the bank, at ease. But, in addition to their
arresting smile, both exude the sales qualities that competitive entities like
the BPI look for in their staff. Tina did not tire of convincing me to open an
account.
Before Tina and Grace attended to me, they
patiently went about the routine counter preliminaries with a steady smile on their
face which made us, who were waiting for our number to be called, comfortable.
Monday and Friday are the most pressure-filled days of operation of entities
such as banks due to the stacked- up pended transactions during the weekend and
the earnest to finish transactions before the Friday ends. The morning I went
to transact with the bank was a Monday, and despite the first-day-of-the-week
jitters, I was attended to by Tina and Grace without a single hitch, making me
step out of the bank after a short time….again.
Bank of the Philippine Islands holds the
record as the oldest banking institution in the country, although, the Monte de
Piedad had a share of the banking function only during the later part of the
Spanish regime. The bank is also reputed to be conservative which proved to be
a plus to its operation, as being such, the institution treads only with utmost
caution in all its ventures. Lately, however, it has joined the bandwagon
towards modernization of its facilities for the comfort and convenience of its
clients which brought to the fore of their operation the paperless transaction
machines where the clients punch their requirements instead of filling up small
sheets of forms.
And, in the face of the rigid competition
in the banking industry, BPI is fortunate for the services of its two dynamic
smiling ladies, Tina and Grace.
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